Appetite Guide
Who do we insure?
We're answering top questions insurance brokers may have about our healthcare program and the market.
Let's Talk About Healthcare Appetite and Insuring Caregiving Organizations
Working with healthcare organizations is a meaningful partnership—and we commend your dedication to supporting those who care for others every day.
With deep expertise in healthcare insurance, Glatfelter Healthcare has helped brokers understand the unique needs of caregiving organizations, identify opportunities, and deliver the right protection for their clients for more than 25 years.
Our team of distribution specialists, underwriters, and risk professionals is here to guide you every step of the way—backed by comprehensive coverage, renowned claims service, and trusted risk management resources.
Frequently asked questions
Glatfelter proudly serves:
- Senior living organization
- Not-for-profit Assisted Living Facilities
- For-profit and Not-for-profit Continuing Care Retirement Communities
- For-profit and Not-for-profit Independent Living Facilities
- Healthcare Agencies that provide Domestic Services or "Home Aide Providers”
- Home Healthcare Agencies
- Not-for-profit Skilled Care/Nursing Facilities
- Short Stay Residential Rehabilitation Facilities
Coverage is available country-wide with some state jurisdictional limitations.
Franchisees of the following home aide organizations are currently qualified for our insurance program:
- Acti-Kare
- Aegin Place
- Age Advantage
- Always Best Care Senior Services
- Americare
- Comfort Keepers
- ComForcare Senior Services
- First Light Home Care
- Home Care Assistance
- Home Helpers
- Home Instead
- Homewatch International
- LAS/Visiting Angels
- Right at Home
- Seniors Choice
- Senior Helpers
- Synergy Home Care
At Glatfelter, we have distribution, underwriting, claims, and risk management associates dedicated to serving healthcare organizations every day. Your clients will have products and resources that are specifically designed around their daily operations and the unique situations they may not have thought about.
Yes. There is an additional premium charge for this coverage, but it is available if an organization qualifies.
Although we don't offer individual policies for physicians or physician groups, we do include physicians as "additional insureds" under our Hospice and Home Healthcare Liability Coverage policy while they're working on behalf of the organization. However, each physician must be specifically endorsed by name on each policy for coverage to apply.
Just looking to write your local healthcare organization? Let's do it! Unlike most other healthcare insurers, we're here to write big books of business and one-off accounts.
Many agents begin by writing coverage for a single senior living community or home healthcare agency—then quickly see the potential to grow. Once they realize the strong retention rates among healthcare organizations, the opportunity to round out accounts (with auto, cyber liability, etc.), and the growing demand in an expanding industry, they're ready to jump in!
Specializing in healthcare also opens the door to valuable networking opportunities with executive directors, administrators, and board members—individuals who often have other commercial or personal insurance needs. It's a rewarding niche that allows agents to protect those who dedicate their lives to caring for others while building lasting client relationships.
We value our agent partners and we're here to teach you! We'll educate you on the industry, give you access to specialized sales and underwriting associates, provide you with resources and help you to win and retain business.
At Glatfelter, we pride ourselves on providing personalized communication and building meaningful relationships, all while giving you confidence in knowing that we're backed by a global carrier, AIG.
Our Broker Support Team is dedicated to supporting independent agents and helping you find the resources you need. Please reach out to us with any questions—we're always happy to help.




