Meet the Team

Whether you provide care directly or support those who do, our purpose is rooted in one goal: serving and protecting those dedicated to caring for others.

Select a team to learn more.

Distribution Team

We partner with independent agents and brokers to offer tailored insurance solutions that help protect and strengthen healthcare organizations and the people behind them.

profile photo of Glatfelter associate Ella Broks
Ella Broks
Managing Director of Distribution
profile photo of Glatfelter associate Mark Jessup
Mark Jessup
Strategic Distribution Leader
profile photo of Glatfelter associate Rob DeLeon
Rob DeLeon
Strategic Distribution Leader
profile photo of Glatfelter Associate, Ryan Sanchez
Ryan Sanchez
Strategic Distribution Leader
profile photo of Glatfelter Associate, Ashley Fiolek
Ashley Fiolek
Strategic Distribution Leader
profile photo of Glatfelter Associate, Kyle Witt
Kyle Witt
Strategic Distribution Leader
profile photo of Glatfelter Associate, Tanya Ruiz
Tanya Ruiz
Strategic Distribution Leader
profile photo of Glatfelter Associate, David Friedman
David Friedman
Strategic Distribution Leader

Underwriting Team

Our underwriting team collaborates with agents and brokers to carefully evaluate each organization's needs—delivering trusted, customized coverage for healthcare providers and caregiving communities.

Headshot of Glatfelter Associate Lisa Marsalis
Lisa Marsalis
Senior Underwriting Director
Headshot of Glatfelter Associate Brandon Parker
Brandon Parker
Senior P&C Underwriter
profile photo of Glatfelter associate, Rebecca Strine
Rebecca Strine
Head of Underwriting Support
profile photo of Glatfelter associate, Kelsey Schopp
Kelsey Schopp
Underwriting Service Manager

Claims Team

Our claims team works alongside independent agents and brokers after a client experiences a loss to determine what coverages apply and how we can help make our clients whole again.

profile photo of Glatfelter associate Todd Stoner
Todd Stoner
President, Glatfelter Claims Management
profile photo of Glatfelter associate, Heath Conrad
Heath Conrad
Vice President, GCM – Liability
profile photo of Glatfelter associate Brian Roper
Brian Roper
Vice President, GCM – Liability
profile photo of Glatfelter associate Jeff Paul
Jeff Paul
Vice President, GCM – Property/Auto
profile photo of Glatfelter associate, Jeremy Klunk
Jeremy Klunk
Vice President, GCM – Claims Operations

Risk Control & Education

We provide specialized resources, training, and risk management tools to help healthcare organizations operate safely, meet compliance standards, and continue delivering exceptional care.

Headshot of Glatfelter Associate Scott Harkins
Scott Harkins, CSP, CPCU, ARM
Sr. Vice President, Risk Control & Education
Headshot of Glatfelter Associate Christina Boyle
Christina Boyle, DNP, MSN, RN
Director, Risk Control & Education

Licensing & Broker Support Team

Our licensing and broker support team helps independent agents and brokers onboard with Glatfelter, utilize our tools, and remain compliant with regulations.

profile photo of Glatfelter associate Angela Delozier
Angela Delozier
Licensing Supervisor
profile photo of Glatfelter associate Cindy Heffner
Cindy Heffner
Broker Support Specialist
Cortney Leber
Cortney Leber
Compliance & Licensing Specialist
Kiersten Krout
Kiersten Krout
Compliance & Licensing Specialist
Taylor Kopp
Taylor Kopp
Associate Compliance & Licensing Specialist